Terms & Conditions

Terms & Conditions

Bookings

• Bookings can be made online or by phone.

• Our online booking system allows guests to select a preferred table; however, specific tables are not guaranteed and may be changed to suit operational needs.

• Tables will be held for 15 minutes after the booked time. If you are running late, please let us know — otherwise your table may be released.

• For larger groups, we may require a pre-order or deposit depending on the date and occasion.

General Service & Conduct

• We reserve the right to refuse service or entry to anyone acting in a way that is unsafe, disruptive, inappropriate or harmful to the comfort of other guests or our staff.

• We operate a Challenge 25 policy. Please bring valid ID if ordering alcohol.

• Alcohol will not be served to anyone who appears intoxicated.

• Children must be supervised at all times.

• Dogs are welcome in our pub garden only.

Carvery & Menu Items

• All dishes are subject to availability.

• We cannot guarantee that any dish is allergen-free; please speak to a member of staff regarding dietary requirements.

• Carvery seating may be time-limited during busy periods to ensure fair service for all guests.

Voucher & Discount Policy

• Discount vouchers, promotions and loyalty rewards are only valid for the number of guests present when the voucher was issued, unless otherwise agreed.

• Voucher use is at the discretion of management and must be presented before ordering.

• Only one voucher or promotion may be used per transaction unless specifically stated.

• Vouchers have no cash value and cannot be exchanged for cash or credit.

Cancellations & No-Shows

• If you are unable to make your reservation, please let us know as soon as possible so we can offer the table to other guests.

• Repeated no-shows may result in future booking restrictions.

Garden & Outdoor Areas

• Outdoor seating is first come, first served and cannot be booked.

• In adverse weather, we cannot guarantee alternative indoor seating.